MJ Klimowski of NOF Metal Coatings North America, Inc. in Chardon, OH, says:
In the nearly 30 years in the coatings industry, I can name only a few companies whose products and services have never let us down, Delta Sales Associates is among them. Delta has always performed our instrument calibrations, taken our telephone calls, fielded and solved problems for us In a time when service seems to be an afterthought; Delta shines by being friendly and competent.
Steven McQuay of Sound Technology in State College, PA, says:
STI currently owns a Fischerscope XDAL XRF machine. The XDAL is primarily used for plating thickness verification DSA has been instrumental as a consultant and has provided independent third party verification of our plating thickness measurements, as well as assisted STI with the development of our incoming inspection routines. As a result, STI has been able to work with our suppliers to maintain better process control Through this entire process, DSA has been an excellent technical resource and quick to respond to our inquiries, providing a prompt and complete solution to this technical challenge.
Darren Oppel of Samtec, Inc. in New Albany, IN, says:
Adam is very knowledgeable and is always friendly to Samtec operators. He does a really good job of communicating any problems back to me.
Rebecca Banas of Kay Automotive Graphics, in Lake Orion, MI, says:
I didnt have personal contact with the calibrator, but they always do a fine job getting our unit calibrated. I appreciate that you have loaners available for use. I also appreciate how wonderful Ashley has been. She is always great to work with. Thank you for such excellent service.
John Whitaker of Comtrex, LLC in Warren, MI< says:Larry was very professional and calibrated the instrument in a timely manner. We will definitely be using DSA for future calibration of this instrument.
Korey Bahash of Harman Becker in Novi, MI, says:
Larry has been a great resource and teacher since Ive had the pleasure of knowing him. I was so impressed, I signed up to take the training class. I was extremely pleased with this class, and because of it, I feel more confident in using the XRF.
Lotfy Hanna of MIBA Bearings in McConnelsville, OH, says:
Ive known Larry for at least 15 years and I appreciate his knowledge and honesty.
Frank Benadum of Sherwin-Williams in Warrensville Heights, OH, says:
When service and delivery dates are at the top of my list, no source has met those needs for us better than Delta TRAC. Pricing, turn-around times and communications are excellent. Delta TRAC really sets the bar high for other vendors to try for.
Eric Bryant of International Wire in Camden, NY, says:
Ralph has always done a great job servicing our equipment. He is very professional and completes every stop needed to insure our x-ray system is working properly.
John Lasker of Morgan Electro Ceramics in Bedford, OH, says:
DSA contacted our facility in a very timely manner to remind and coordinate calibration for our unit. The service was minimally intrusive and the certificate was issued only one day later.
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